Cashback Europe Claim Process

 

Registration Stage...

 

After 14 days from the date of issue of your Euro Voucher and within 28 days from that same date register your intent to claim by:

Visiting the consumer section of our site, click “register my claim” then login using your certificate number and purchase reference number (invoice / contract number). Once inside the consumer section of the site you must then submit a password and click on the link “Proceed with claim”.

 

Posting to Cashback Europe’s Head Office a photocopy of the original, signed Euro Voucher (retaining the original) and a copy of the original invoice or product packaging barcode by recorded delivery.

Cashback Europe PLC

Garrison House, 3 Library Ramp, P.O. Box 1469, Gibraltar

Claim Stage

 

Within 30 days from the 3rd anniversary of the issue date you must submit your claim by:-

Visiting the consumer section of our site, click “Process my claim” then login using your certificate number and password (as created during the registration stage). You will then be automatically transferred to the document submission section of the site so that your claim documents can be submitted as detailed in (b) below.

 

Attaching scanned copies in jpeg or gif file format only, maximum 3 megabytes per attached file of the following documents:

i.EURO VOUCHER – Front side of the Euro Voucher (where your details are displayed).
ii.PROOF OF PURCHASE - Copy of the original purchase contract / invoice with confirmation of payment in respect thereof obtained by you from the merchant.
iii.PROOF OF IDENTITY - Copy of a current passport / driving licence or utility bill (less than 3 months old).

 

Clicking the submit button (“Claim”).